WHAT ARE THE BENEFITS?

It is now 10 years since the British Hospitality Association first launched “Excellence Through People” – the Standard for Best Employment Practice in Tourism, Hospitality and Leisure. In that time independent research has confirmed that Excellence Through People:

* Increases staff retention
* Improves customer satisfaction
* Drives up profitability

Tell the world you are striving for Excellence

Prestigious Excellence Through People Certificate for reception area
Excellence Through People logos for letterheads, website, promotional literature

Attract the best staff and maximise profitability

A free listing in the ETP online “First Choice” directory alerts potential employees that you are an excellent employer.
Best staff maximise profitability

Reduce Business Risks

Monthly emailed reminders to ensure you are up to date and compliant with current legislation

Benchmark your business against Best Practice

Annual self-assessment
Annual benchmarking report
Annual Assessor support
Triennial Assessor visit and assessment to check all your systems are up-to-date and working well

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